BrandsSpecial OffersCustomer ServiceCard Shopping Cart

Frequently Asked Questions

If you can't find the answer you're looking for then please get in touch either by phone on 01753 850204 (Daily: 9:30-17:30) or send an email to

Shopping With

What payment options do you have?
Payments on our website are made through Transax for fast, secure and reliable payment. We accept PayPal, Visa, Mastercard, Maestro, Solo and American Express cards.

Is it safe to use my credit card?
Yes it is! When you order online with us, we use Secure Socket Layer (SSL) encryption technology so you can be assured that your order will be placed safely and securely.

How do I use my promotional code?
To redeem a promotional code, simply enter a valid code when prompted to do so on the check out page. Please note only one promotional code can be used per order.

How do I find out about offers and promotions?
Please like our Facebook page as this is the best place to get amazing offers and promotions. Plus we offer a Facebook Friend discount when you spend over 5.

How do I open trade account?
Please get in touch directly.

My Order

How do I change or cancel my order?
If you wish to change or cancel an order please call us on 01753 850204 or send an email to as soon as possible. As we dispatch same day, this may not be possible.

How quickly will my order be dispatched?
We post daily.

When will I receive my order?
Delivery times vary depending on where you are but generally we find it to be with two days or ordering within UK and a week for international orders (although this can be subject to customs).